Privacy Policy

Last updated August 28, 2026

This Privacy Policy explains how FlowDay, operated by Lowe Down Media LLC, collects, uses, and protects information when you use the scheduling service.

Information We Collect

We collect information you provide when creating an account, setting up your profile, creating meeting types, connecting calendars, and receiving or making bookings.

• Account details such as name, email address, username, and password authentication data.
• Profile and scheduling details such as bio, location, timezone, availability, meeting types, and booking settings.
• Booking details such as client name, email, phone number, notes, selected date and time, and custom question answers.
• Calendar connection data when you connect Google Calendar, including tokens needed to check busy times and manage calendar events.
• Account status details such as whether an account is active, suspended, or cancelled, and when that status changed.

How We Use Information

We use information to provide FlowDay, manage bookings, send service emails, prevent scheduling conflicts, support account access, improve the product, respond to support requests, and protect the service from misuse.

Owner Administration

FlowDay includes an owner administration view for the creator of FlowDay. This view is intentionally limited to basic account management details: account email address, username, sign-up date, and account status. It is not intended to expose booking notes, client details, calendar contents, or private scheduling settings.

Emails

FlowDay sends account, booking, cancellation, reschedule, reminder, and summary emails. These are part of providing the scheduling service.

Calendar Data

If you connect Google Calendar, FlowDay uses calendar access to read busy times and create or remove booking-related calendar events. FlowDay uses Google Calendar data only to provide scheduling features, such as showing availability, preventing conflicts, and managing booking-related events. FlowDay does not sell calendar data or use it for advertising.

You can disconnect Google Calendar access from your dashboard. You may also manage connected app access from your Google account settings.

Google User Data and Limited Use

FlowDay's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

When you choose to connect Google Calendar, FlowDay requests only the access it needs to provide scheduling:

• See and download your calendars (calendar.readonly) — used only to read busy time ranges so your public booking page does not offer times when you are already busy.
• View and edit events on your calendars (calendar.events) — used only to create a calendar event when someone books with you, and to update or remove that event if the booking is rescheduled or cancelled.
• See your primary Google Account email address (userinfo.email) — used only to show you which Google account is connected in your dashboard.

Specifically, FlowDay affirms that Google user data is:

• Used only to provide and improve the user-facing scheduling features described in this policy.
• Never transferred to others except as necessary to provide and improve those features, to comply with applicable law, or as part of a merger or acquisition.
• Never used for advertising, ad targeting, ad personalization, or sold to anyone, including data brokers or information resellers.
• Never read by humans, unless we have your explicit consent for specific messages, it is necessary for security purposes such as investigating abuse, to comply with applicable law, or the data has been aggregated and de-identified.

FlowDay stores the access and refresh tokens required to maintain your calendar connection. To check your availability, FlowDay reads only free/busy time ranges for the dates shown on your booking page; it does not read the titles, descriptions, guests, or contents of your other calendar events. For events FlowDay itself created from a booking, FlowDay may re-read that specific event to detect whether it was deleted or whether the guest declined, so your booking list and availability stay accurate. When you disconnect Google Calendar, or when your account is deleted, the stored tokens are removed.

Service Providers

FlowDay uses trusted service providers to operate the app, including hosting, database, authentication, email delivery, analytics or diagnostics, and calendar integration providers. These providers process information only as needed to support the service.

Data Sharing

We do not sell personal information. Booking details are shared between the person hosting a meeting and the person booking that meeting, because that is necessary for scheduling.

We may also share information if required by law, to protect FlowDay or others, to investigate abuse, or as part of a business transfer such as a merger or acquisition.

Data Retention

We keep information as long as needed to provide FlowDay, maintain records, resolve issues, improve the product, and comply with legal obligations. Suspended accounts that remain suspended for more than 30 days and cancelled accounts that remain cancelled for more than 30 days are deleted from FlowDay, including their FlowDay account records and linked authentication account. Some limited records may still be retained when required for security, legal, or operational reasons, including records held by service providers under their own retention requirements.

Security

We use reasonable technical and organizational measures to protect information. No online service can guarantee perfect security.

Your Choices

You can update many account and booking settings from your dashboard. You can disconnect Google Calendar access from FlowDay. You can cancel your FlowDay account from the Support page in your dashboard. Cancellation immediately disables your dashboard and public booking page, and your account is deleted after 30 days unless it is reinstated during that period. You can contact us to request help accessing, correcting, exporting, or deleting account information, subject to legal and operational limits.

Feedback and Support

If you submit feedback, support questions, or bug reports, FlowDay may use that information to troubleshoot, improve the product, and communicate with you about your request.

Future Billing

FlowDay is currently free to use. FlowDay plans to offer paid plans in the future. If paid plans are introduced, a payment provider such as Stripe may process payment details, subscription status, invoices, trial dates, and cancellation information. FlowDay will not store full payment card numbers directly.

Children

FlowDay accounts are intended only for adults age 18 or older. If you are under 18, you may not create or manage a FlowDay account. FlowDay is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child under 13 has provided personal information to FlowDay, please contact support@flowday.life so we can review and delete it as appropriate.

Changes to This Policy

We may update this policy from time to time. The updated date at the top of this page will show when changes were last made.

Contact

Privacy questions can be sent to support@flowday.life.